You can reach us anytime by replying to one of our newsletters, or by emailing us at firstname.lastname@example.org. We'll always respond within a day or two.
If you are having an issue with email deliverability, please see our list of tips below.
Help! I'm not receiving subscription emails
If you're not receiving the email newsletter you've subscribed to, here are few things to check.
Verify your email address is correct
Check the email address we have for you in your account settings area. If it's not the right one, you should be able to easily update it.
Check spam & promotions folders
Make sure emails aren't accidentally ending up in the Spam or Promotions folders of your inbox. If they are, click on "Mark as not spam" and/or "Move to inbox".
Create a new contact
In your email client add email@example.com to your contacts list. This signals to your mail provider that emails sent from this address should be trusted.
Send an email and say hi!
Send an email to firstname.lastname@example.org and say hello. This can also help signal to your mail provider that emails to-and-from this address should be trusted.
Check with your mail provider
If you have a corporate or government email account, reach out to your IT department and ask them to allow emails to be received from email@example.com
Get in touch for help
If you've completed all these checks and you're still not receiving emails, you can reach out to get support by contacting firstname.lastname@example.org.
Gus, Amy and the FC team